Địa chỉ: 70 - 72 Ba Trieu, Hoan Kiem Dist, Ha Noi
Quy mô công ty: Hơn 500 nhân viên
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Hạn nộp: 26-09-2019
Hình thức: Chưa cập nhật
Kinh nghiệm: Không yêu cầu kinh nghiệm
Số lượng tuyển: 0
Nơi làm việc: Đà Nẵng,
Ngành Nghề: Dịch vụ
Bằng cấp: Không yêu cầu bằng cấp
Mức lương : Thỏa thuận
Employment status: Full time
Department: Hanoi, Danang and Hochiminh Operations Team
Job Location: Hanoi, Danang and Hochiminh (each location 1 airport Rep)
Report to: Operations Team Leader
POSITION PURPOSE
To receive and ensure the high quality of services to our clients as a representative of Buffalo Tours at the airport and perform well in the working office
Airport pick-up
. On-time pick up clients arriving at airport
. Cooperate with drivers to ensure smooth pick-up
Airport situation handlings
. Arrange alternative transfers for clients when re-quested
. Report to Operators in cases of flight delays, cancelations and other issues
. Report to Operators on any changes in regulations/policies by Airport Authority
Brand & Quality Control
. Wear approved uniforms as BT shirt
. Use approved Welcome sign
. Monthly inspections
Implement standards
. Implement approved policies, standards and procedures
Operation Executive
. Perform Operations Executive tasks in the office when required & assigned by Assistant Operations Manager
. High standards of customer service and excellent communication skills
. Problem solving and decision making capacities
. Ability to work under pressure and juggle multiple tasks
. A willingness and enthusiasm to travel regularly
QUALIFICATIONS AND EXPERIENCE
. Fluent in Vietnamese and English
. A workable knowledge of Microsoft Word and Excel software
. Personal and professional travel experience of Buffalo Tours products in Vietnam
. Undergraduate degree
OTHER REQUIRMENTS
. To attend Operations meeting
. Attend Operations functions outside office hours as required
. To travel as required
. Be on call with mobile phone 24 hours per day
WHAT WE OFFER
. A competitive salary package with performance pay and annual bonus
. Health Care and Personal Accident Insurance 24/24
. Educational trips and annual company trip
. 14 days annual leave, 12 days sick leave
. Working Hours: 6 days a week for all arrival transfer at airport from 08.00AM to 0800PM
. Training courses with great career development opportunities
. Annual staff party and team building days
. Summer vacation within Asian countries
- A competitive salary package with performance pay and annual bonus
- Training courses with great career development opportunities
- Educational trips and annual company trip
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