oia global vietnam

Địa chỉ: 1 Floor, Empress Tower, 138-142 Hai Ba Trung Str., Dakao, Dist. 1, HCMC

Quy mô công ty: Hơn 500 nhân viên

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THÔNG TIN CHI TIẾT CÔNG VIỆC

Customer Service Representative (Ocean & Inland)

Hạn nộp: 17-08-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh,

Ngành Nghề: Dịch vụ

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

- Send shipping request to over-sea agent to execute booking for OIA freehand orders.
- Follow up with oversea agent to be updated shipment progress until its delivery to origin port as scheduled and update consignee accordingly.
- Receive pre-alert and cross check shipping document, request amendment for any dispute.
- Declare entry-manifest on-time before shipment arriving HCM Port.
- Receive and issue arrival notice / delivery order to consignee against collection of authorized document.
- Update POD to over-sea agent.
- Cross check debit statement from related service providers, submit payment request to Accounting and follow up payment to be made on-time, create statement and debit note to send to related oversea offices/customer.
- Obtain trucking order from customer & internal related department and cooperate with trucking vendor to perform trucking delivery.
- Closely follow up whole progress from picking up cargo until delivery at designated destination.
- Cross check handling document to avoid dispute.
- Cross-check debit statement from service provider, prepare payment request to Accounting, create statement and debit note sent to related oversea offices.
- Ensure daily operation is performed efficiently in accordance with established SOP.
- Be active to timely solve out any problem, report to manager to find out proper solution if necessary.
- Being the linking bridge for information transacted correctly between trucking vendor and customer.
- Operate in mind of providing best service with cost effectiveness and optimal performance, pleasant & helpful working attitude with all related parties.
- Update internal data system, make daily/weekly report to direct manager and other related team.

Yêu cầu công việc

- Bachelor’s Degree in Economic, Transportation
- Computer skills: Microsoft offices, Internet, Outlook Email, cargo management systems
- 1-3 year-experience in international Forwarding company or 3 PL industry, inland trucking
- Excellent customer service skills and knowledge with the mentality of “We work for customers”

Quyền lợi được hưởng

- 13th salary
- Premium healthcare for you and your spouse
- Yoga class, library, happy hour; 15 days of annual leave + 3 extra days off besides public days

Hồ sơ

Nội dung chưa cập nhật

Công việc gợi ý
Vị trí Customer Service Representative (Ocean & Inland) làm tại Hồ Chí Minh đang được oia global vietnam tuyển dụng với mức lương Thỏa thuận.
Xem thêm các việc làm liên quan về Customer Service Representative (Ocean & Inland) ( Hồ Chí Minh) Customer Service Representative (Ocean & Inland) tại đây

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