Mô tả công việc

Coordinate shift operations to meet operational demands at a high service quality
Respond accurately and make prompt and effective decisions to address any issues encountered during the shift operation
Meet with duty supervisors / team leaders to discuss and determine route requirements and resource allocations
Monitor E-mail messages, initiates follow-up action or ensures the Duty Manager / Duty Supervisor on the next shift is informed
Monitor operations to ensure service procedures and performance standards are met and have been implemented
Ensure close communication and co-ordination between different functions as a result to maintain the operation efficiency
Responsible for maintaining the FTE expenses as a result to optimum the usage of manpower
Monitor cash collections for outbound and inbound consignments
Regularly coordinate equipment checks to initiate proactive maintenance in cases of potential failure
Enforce the shipment security measures and controls