aviva vietnam life insurance company limited

Địa chỉ: 13th Floor, Mipec Tower, 229 Tay Son, Dong Da, Hanoi.

Quy mô công ty: Hơn 500 nhân viên

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THÔNG TIN CHI TIẾT CÔNG VIỆC

IT Helpdesk Offficer

Hạn nộp: 02-05-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh,

Ngành Nghề: IT Phần cứng-mạng

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

The job holder is responsible for providing maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. He/she will be responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
* The job - holder will report directly to Supervisor-IT Infra; and be a member of the IT team.
• Provide one-on-one end-user incident & service request resolution over the phone for workstation software.
• Delivers, tags, sets up, and assists in the configuration of end-user workstation hardware, software and peripherals.
• Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems.
• Coordinates timely repair of workstation equipment covered by third-party vendor maintenance agreements.
• Performs minor desktop hardware repair for workstation equipment and peripherals that are not covered by third-party vendor maintenance agreements.
• Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches.
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Perform timely workstation hardware and software upgrades as required
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
• Tracking, monitoring and installation of IT equipment for the new branch office of the company
Asset management-related IT (all IT equipment must be entered and updated data on IT-related assets)
* BENEFITS:
- 15 days leave a year
- Birthday leave: 1 day
- Join full social insurance
- Health care insurance is provided to dependents (spouse and children)
- Work from home 1 day/month
- 13th month salary
- Laptop is provided

Yêu cầu công việc

• University/College graduate ( Sector priorities: IT, Electronic, Telecommunication;
• Have a good command in Vietnamese and English (written & spoken) is advanced
• Positive work attitude and strong presentation skill;
• Good team player and co-operative;
• Good communication skills, both written and verbal
• Have networking skills and concepts ( CCNA or MCSA is advantage )
• 2 years of relevant technical experience

Quyền lợi được hưởng

- 13th month salary
- Health care insurance is provided to dependents (spouse and children)
- Join full social insurance

Hồ sơ

Nội dung chưa cập nhật

Công việc gợi ý
Vị trí IT Helpdesk Offficer làm tại Hồ Chí Minh đang được aviva vietnam life insurance company limited tuyển dụng với mức lương Thỏa thuận.
Xem thêm các việc làm liên quan về IT Helpdesk Offficer ( Hồ Chí Minh) IT Helpdesk Offficer tại đây

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