carl zeiss pte. ltd. - representative office in vietnam

Địa chỉ: Room 1803, 18th Floor, Thang Long Tower 98A Nguy Nhu Kon Tum Street Thanh Xuan Dist, Hanoi, Vietnam

Quy mô công ty: Từ 25 - 99 nhân viên

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THÔNG TIN CHI TIẾT CÔNG VIỆC

Sales & Service Administrator

Hạn nộp: 30-12-2018

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hà Nội,

Ngành Nghề: Hành chính - Văn phòng

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : 20 triệu - 30 triệu

Mô tả công việc

Sales Administration:
• Lead Management in CRM
- Assigning Leads to the correct Sales Rep and follow up activities
• Opportunity Management in CRM
- Assisting the Sales team and Management to keep the opportunities up-to-date
- Assisting in Quote Creation and Quote verification (Mat Numbers, KMAT etc)
- Triggering of SAP Account Promotion (Prospect to Sold-to)
- Verification of passing the Quote successfully to SAP
- Assisting in Tender preparation
- Owner of the Opportunities
• Customer Contact for all sales related matters – order status, delivery times
• Sales Pricing Management in SAP and for the Sales team
• Sales Support for events and follow-up activities
• Demo Equipment Management
Service Administration:
• Ticket Creation and Follow-up via CRM
- Planned Maintenance
- Breakdown
- Installation
• Owner of the Service Tickets
• Spare Part Management for the Field Service Engineer
• Customer Contact for Service related matters – i.e. scheduling Field Service Engineers appointments
• Dispatching of the Field Service Engineers to the customer site
• Verification of the Service Order Confirmation for further processing and completing the Service tickets
• I-base Management through CRM
• Service Contract Management (Quotation, Renewal, Invoicing)
• NPS Follow-up
Any other duties and responsibilities as assigned by the management

Yêu cầu công việc

• Bachelor in Business Administration or equivalent
• At least 2 to 3 years of experience in order administration
• Proficiency in Microsoft Office (Word, Excel)
• SAP MM / SD and/or SAP CRM experience preferred
• Excellent communication and interpersonal skills
• Process driven, attention to detail, pragmatic
• Good command of spoken and written English

Quyền lợi được hưởng

- Salaries and Bonus paid according to ability
- Health insurance and Social insurance regulated by Vietnam Labor Law
- Professional, dynamic working environment

Hồ sơ

Nội dung chưa cập nhật

Công việc gợi ý
Vị trí Sales & Service Administrator làm tại Hà Nội đang được carl zeiss pte. ltd. - representative office in vietnam tuyển dụng với mức lương 20 triệu - 30 triệu.
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