circo co-working space

circo co-working space

Địa chỉ: Level 1 & 2, H3 Building - 384 Hoang Dieu, ward 6, district 4, Ho Chi Minh City

Quy mô công ty: Từ 10 - 24 nhân viên

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Community Manager / Office Manager

Hạn nộp: 09-10-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Dịch vụ

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : 20 triệu - 30 triệu

Mô tả công việc

a) General:
- Construct and enforce SOP, policies and job descriptions for location team.
- Ensure all facilities to operate at a high level of Hospitality, Quality, Service & Cleanliness standard with emphasis on customer service.
- Ensure 100% customer satisfaction at all time in checking and resolving member’s request tickets. Explain CirCO policies and procedures to members: membership agreement and billing procedures.
- Setup the pantry area, quantity F&B (tea, coffee, detox water, pure water, snacks…), control inventory and revenue.
- Design and manage reporting mechanism with different departments to create visibility of operations and performance against goals.
- Act as a liaison between location team and other departments in CirCO
- Making monthly customers reports: resources, location performances, profit & loss
b) Community & Events:
- Build and maintain relationships with internal members and external partners.
- Creation of a collaborative environment amongst CirCo members through events and personal introductions.
- Prepare plans to develop appropriate community policies, develop / manage the community, plan upcoming company events monthly.
- Maintenance 100% occupancy by achieving sales goals, and managing churn.
- Support customers who rent hourly services: meeting rooms, events.
- Support Move In/Move out.
c) Sales & Marketing:
- Take responsibility for sales of on-site visitors, or conduct visitor tours to work towards and maintain 100% building occupancy when Sales Staffs are unavailable.
- Lead tours for VIPs, visitors of CirCO.
- Engage in the larger community of the market by attending events and networking with local start-ups and organizations.
- Receive inquiries about office, meeting room or event spaces rental from Sales staff, from that arranging staffs to prepare.
d) Maintenance Coordination:
- Coordinate all maintenance work to properly maintain facilities.
- Evaluate maintenance requests, set priorities and process work assignments.
- Performs routine inspections of all systems and equipment. Perform routine repair work and other work of a general maintenance nature.
- Understand and Implement Company Quality Control Standards.

Yêu cầu công việc

- 3+ years of experience in operations or community management, admin manager, front office management, customer service, business operations.
- Experience in defining and monitoring KPIs.
- Experience in setting goals and building mechanisms to track performance against goals.
- Strong understanding of business concepts - legal, finance, accounting, sales, marketing etc.
- Strong proficiency in MS office, office applications.
- Excellent communication and hospitality skills.
- Ability to build and maintain relationships.
- Ability to work under pressure and tight deadlines. Experience in on-site risk-assessment.
- Exceptional organizational and multitasking skills.
- Understanding and experience managing a team of more than five people.
- Demonstrated ability to work and collaborate in a team. Confident in making major decisions.
- Demonstrated integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
- Passion and understanding of CirCOs mission and values.
- Must be fluent in English.

Quyền lợi được hưởng

- 13th month salary
- 12 annual days off
- Travelling, team building every year.

Hồ sơ

Nội dung chưa cập nhật

Công việc gợi ý
Vị trí Community Manager / Office Manager làm tại Hồ Chí Minh đang được circo co-working space tuyển dụng với mức lương 20 triệu - 30 triệu.
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