fireapps technology jsc.

fireapps technology jsc.

Địa chỉ: 22nd Floor, Flemington Building, 182 Le Dai Hanh Str, Ward 15, Dist 11, HCMC

Quy mô công ty: Hơn 500 nhân viên

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THÔNG TIN CHI TIẾT CÔNG VIỆC

Customer Service Team Leader

Hạn nộp: 17-05-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Hành chính - Văn phòng

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

• Troubleshooting concepts and complex issues for our customers through phone and remote support
• Organize team members & workflow to meet customer time frames
• Ensure team members are efficient, provide closed loop services (i.e. compliance and quality), handle customer escalations, and drive operational efficiency in a timely manner
• Provide real-time feedback to team members during their shift to reinforce the right outcomes and behaviors
• Provide input into team members performance reviews that are delivered by the supervisor
• Record details of customer interactions, satisfactions and complaints
• Communicate and coordinate with internal departments

Yêu cầu công việc

JOB REQUIREMENT
• Remote diagnostic work experience in a technical role working directly with customers
• Adaptable self-learner with a strong drive to research, experiment and implement continuous improvement
• Comfortable creating followership and driving collaboration across the organization
• Experience dealing with ambiguity and a high sense of urgency
• Ability to read and write in English
WHY YOULL LOVE WORKING HERE?
• Working with young and dynamic people in an international-standard and professional environment
• Great chances to learn new skills and gain valuable experience
• Receive competitive salary, salary raise annual
• Creative working space
• Flexibility in working space &time
• Fixed bonus: 13th-month salary & other bonus based on performance

Quyền lợi được hưởng

- Attractive salary, based on skill and experience
- Join the dynamic, young and friendly team.
- Have opportunity to work with overseas clients

Hồ sơ

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Công việc gợi ý
Vị trí Customer Service Team Leader làm tại Hồ Chí Minh đang được fireapps technology jsc. tuyển dụng với mức lương Thỏa thuận.
Xem thêm các việc làm liên quan về Customer Service Team Leader ( Hồ Chí Minh) tại đây

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