vietnamworks

vietnamworks

Địa chỉ: 130 Suong Nguyet Anh Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam

Quy mô công ty: Hơn 500 nhân viên

Website: Chưa cập nhật

Hotline: Bạn cần đăng nhập để xem. Click để đăng nhập.

Email: Đăng nhập để xem

THÔNG TIN CHI TIẾT CÔNG VIỆC

*** Customer Support - Back Office Position for Fresh Graduates

Hạn nộp: 16-10-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Hành chính - Văn phòng

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

Customer Care Representative is an interesting and challenging opportunity for who is finding happiness to add values to others. This position opens for fresh graduated candidates who is dedicated in customer service, have proven ability to deal with problem in a calming manner, possess positive service mindset with a clever communication.
As a Customer Care Representative at Vietnamworks, you will directly report to Customer Care Specialist and will be her second in charge in fulfilling given tasks to create exceptional experience to VietnamWorks customers. In a return, the Customer Care Specialist is responsible for on-the-job training, mentoring and coaching you to develop your career path.
Your mission is to bring WOW Service to customers mainly via email & computer system:
1. Customer Experience:
- Trouble shoot problems happen to customers on website
- Support & improve customer experience via live chat, email, hotline.
2. Customer Satisfaction:
- Proactively study jobs online and advise to help customers recruit effectively.
3. Customer Engagement:
- Participate in creating HR contents such as recruitment tips, hiring advices, attract and retain talent, …
- Support customer community.
4. Service Excellence Culture:
- Generate and in charge of some initiatives to promote and strengthen company’s service culture.
5. Special projects:
- Assist in ad-hoc projects such as: screening candidates profiles, phoning candidates to update their CVs,....
***Working time: 9 : 00 am - 6 : 00 pm from Monday to Friday. (May require to work in night shift)
***Support Sales & Customers mainly through email & computer system.

Yêu cầu công việc

- Fresh-Graduated
- Prefer Female.
- Have strong objective to follow Customer Service as long-term career
- Find happiness in supporting others with calming manner,
- Be patient, careful & detail oriented
- Able to work under high pressure
***Benefits:
- Chance to learn and get experience from International environment and the #1 recruitment website in Vietnam
- Receive on-the-job training, mentoring and coaching from Senior Customer Care Specialist to develop career path
- Interesting training program: Leadership, Breakthrough success, Service excellent culture…
- Various Exciting Team activities: Teambuilding, Company trip, Thanksgiving day, Annual party…
- Be entitled to at least 15 days of annual leave
- Performance and salary review twice a year
*** Short-listed candidates will be contacted for a phone-interview.

Quyền lợi được hưởng

- 15 days of annual leave, Performance and salary review every 6 months
- Good training opportunities: Communication, Problem Solving, Time Management...
- Exciting team activities: Teambuilding, Company trip, Thanksgiving day, Annual party…

Hồ sơ

Nội dung chưa cập nhật

Công việc gợi ý
Vị trí *** Customer Support - Back Office Position for Fresh Graduates làm tại Hồ Chí Minh đang được vietnamworks tuyển dụng với mức lương Thỏa thuận.
Xem thêm các việc làm liên quan về *** Customer Support - Back Office Position for Fresh Graduates ( Hồ Chí Minh) tại đây

VIỆC LÀM TƯƠNG TỰ

VIỆC LÀM NỔI BẬT