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Địa chỉ: Lầu 3B, REE Tower, Số 09 Đoàn Văn Bơ , Quận 4 , Hồ Chí Minh , Việt Nam

Quy mô công ty: Từ 10 - 24 nhân viên

Website: http://www.fecredit.com.vn

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Field Collection Capability Training Specialist

Hạn nộp: 29-03-2019

Hình thức: Toàn thời gian tạm thời

Kinh nghiệm: 1 - 2 năm kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Giáo dục-Đào tạo

Bằng cấp: Cử nhân

Mức lương : Thỏa thuận

Mô tả công việc

* Planning and reporting
- Report relevant training / coaching sessions / activities
- Be responsible for relevant data, reports accuracy and timeline
- Provide reports assigned by Team Leader / Unit Head of FCT
* Training Need Analysis:
- Be responsible for field TNA conducting for field base collection training programs periodically or upon request.
- Participate in the overall TNA process as required.
- Feedback to improve the TNA process and ensure the implementation. .
* Training Program Development
- Update and revise relevant information for on-board training program for field base collection.
- Coordinate to ensure the overall product training programs updates, field coach and field activities projects/ programs development.
- Contribute to build relevant post training follow up, field coach and training result measurement tool process.
* Training Delivery:
- Conduct effectively training / coaching sessions for for field base collection
- Observe and provide feedback to improve training program, training delivery quality, accuracy and consistency.
- Follow up training delivery service standards, result and post training follow up
Line Trainer / Coach Development
- Train, develop and coach line trainers / coach force for field base collection
* Training Operation & Alternative Solution
- Implement approved training operation guidelines and process.
- Study and implement assigned alternative training solution.
- Support sufficient field target groups communication as well as feedback for continuous improvement.
- Feedback on the training facilities and equipment protection and usage process and guidelines for continuous improvement.
- Describe possible logistics arrangement for relevant training programs.
- Ensure relevant required invoices, documents are collected correctly and timely.
- Consult and participating in choosing appropriate provincial training venue as needed to ensure the required training quality and in-line with the approved budget

Yêu cầu công việc

- Bachelor Graduate, major in Training/ Education, Social Science, Banking, Finance or Business Administration
- Understanding of Sales / Collection of Banking or Consumer Finance is a plus
- At least 1 years’ experiences in similar training area
- Experienced in Consumer finance, Insurance, Banking is a plus
- Be available in training facilitating and professional presentation skill
- Be available in coaching, mentoring and train the trainer
- Proficiency in Microsoft Office, especially in PowerPoint
- Strong interpersonal skill
- Strong communication skill in both verbal & writing
- Fluently in Vietnamese & good at English (is a plus)

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