nielsen vietnam

nielsen vietnam

Địa chỉ: Floor 4 of Center Point Building, 106 Nguyen Van Troi, Phu Nhuan Distric, HCMC

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THÔNG TIN CHI TIẾT CÔNG VIỆC

Head of Qualitative, Consumer Insight

Hạn nộp: 19-09-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Marketing-PR

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

Job Summary:
Lead a client servicing team to manage and service a group of clients in order to
maintain and grow clientele base so as to achieve planned financial objectives and
other operational performance indicators
1. Business Development
 Identify areas of business opportunity and growth for the responsible area
 Maintain and further foster relationships with current clients
 Develop plans to cross sell and introduce new services to current clients
 Contribute to building the company’s positive image through participation in
professional associations and industry conferences / seminars
 Participate in the development and launch of new services
 Contribute to the short-term strategies and business plans for the growth of the
business unit based on global and regional / sub-regional directions
 Provide continuous feedback on competitive activities within assigned clients
2. Financial Management
 Achieve revenue, profitability, quality, speed of delivery and productivity targets
as well as other related business development objectives as assigned
 Ensure local business strategies are implemented according to regional / sub-
regional directions in order to meet the financial and business objectives of the
business unit
 Monitor the actual financial performance against budget / forecast and ensure
the implementation of appropriate actions that will led to the achievement of the
financial targets
 Ensure proper pricing and contracts are completed and approved according to
company's policies and guidelines
 Manage the cost of jobs within present budget restrictions
3. Client Servicing
 Implement plans that will contribute to maximum client satisfaction and ensure
continuous profitable and business growth
 Ensure client service standards are implemented and enhanced as client
expectations continue to evolve and change in the market place
 Ensure the implementation of Client Management Process for the assigned
accounts and be able to add value to those key clients
 Lead the client servicing team with the primary responsibility of expanding our
scope of influence with clients across a wider range of products and with greater
depth of involvement
 Provide product solutions and benefits to client business issues / opportunities
by developing strategic initiatives for each client
 Oversee the management and conduct of assigned research projects including
preparation, approval and delivery of proposals, reports and presentations
 Foster relationships at all levels and functions of the client organization to
identify opportunities for incremental product / solution sales
 Ensure team members are trained to handle client requirements
 Ensure adherence to the company policies on business conduct / ethics when
servicing clients are being observed by the entire division
4. People Management
 Utilize the Performance and Development Plan to communicate and assess
performance objectives, competency lists and development plans for direct
reports
 Ensure effective performance management system is implemented and aligned
with regional directions in order to recognize desired performance for business
advantage
 Establish high standards of performance and hold associates firmly accountable
for meeting those standards
 Develop and implement training plans to ensure that associates are able to grow
and demonstrate mastery of required competencies in their jobs and deliver
desired performance levels
 Provide support, recognition and feedback to assist associates towards
achieving the performance expectations and standards
 Act as coach, guide and mentor to employees
 Ensure that associates are aware of the nature of their specific roles in
relationship to the local market, the sub-region and overall regional operation
 Establish a strong team environment focused on exceeding internal and external
client requirements
 Conduct consistent periodic coaching "work with-s" to observe team members
with clients and provide feedback
 Contribute to driving world class employee satisfaction through the
implementation of relevant organizational initiatives that build on employee
commitment
 Ensures proper dissemination of information and implementation of company
rules, regulations, policies and procedures given the wide-spread of operation
associates
5. Organizational Management and Development
 Ensure alignment of operating systems and processes that will enable the
business unit to achieve the overall business objectives
 Contribute to the development of corporate policies, procedures and programs
and other regional initiatives when consulted / involved by the various regional
and sub-regional heads
 Participate in local and regional / sub-regional task force / committees as well as
other projects as part of continuing leadership development
 Work across functional business units to support organizational initiatives and
business needs
 Promote inter-departmental and inter-divisional communications and teamwork

Yêu cầu công việc

Typical Position Pre-requisites:
 BA / BS Required (MBA desirable)
 8 to 12 years research-related industry experience desired, in Qualitative Research is a MUST
 Expert knowledge of statistics and multivariate analysis
 Expert knowledge of research techniques and methodologies
 Effective writing skills

Quyền lợi được hưởng

- Premium healthcare plan
- Global training opportunities
- Company provided

Hồ sơ

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Công việc gợi ý
Vị trí Head of Qualitative, Consumer Insight làm tại Hồ Chí Minh đang được nielsen vietnam tuyển dụng với mức lương Thỏa thuận.
Xem thêm các việc làm liên quan về Head of Qualitative, Consumer Insight ( Hồ Chí Minh) tại đây

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