nord gear pte ltd - vietnam representative office

nord gear pte ltd - vietnam representative office

Địa chỉ: Floor 3, HMC Tower, 193 Dinh Tien Hoang Street, Da Kao Ward, District 1, HCMC.

Quy mô công ty: Hơn 500 nhân viên

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Office Manager (Temporary 6 Months)

Hạn nộp: 04-10-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Hành chính - Văn phòng

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

****Note: start working in Middle of November, 2019
• This position as Office Manager assists the Chief Representative in the clerical and accounting works in the office. This includes that this position will prepare, check (translate if necessary) and submit monthly/annually necessary reports/documentations to Fosco, Trade Department and Labour Office of Social Affairs or any other authorities. Preparing the monthly accounting report for the Rep Office as well as the payroll included the timely transfer of the salary.
• Support and comply in full with all company policies, guidelines, standards, local & international laws and regulations, anti-corruption guidelines & legislation, export control legislation & guidelines and any other given working procedures.
• Any other duties that deem to meet customer expectation or internal company needs. In exceptional cases, to conduct any other task given or to be assigned by the management of the company (e.g. booking of accommodation, transportation).
• In addition, this position as Office Manager is responsible for the Rep. Office´s purchasing process of any equipment, materials, goods, stationaries, investments, components required for the daily operation of the office. This includes identification of potential suppliers and requesting related enquiries (three enquiry rule) followed by the quotation evaluation process and the final issuing of the related purchase order to suppliers.
• In addition, this position as Office Manager will coordinate with sales administration team to receive all requests from customers and NORD sales partners regarding to customer order entry/processing, shipping, after sales activities and any internal sales support activities.
These sales support activities are in particular:
- Liaise with NORD Singapore, HQ in Bargteheide/Germany, NORD Suzhou/China or any other affiliated NORD company on the orders processed, to ensure an on time delivery of the ordered goods.
- Preparing of sales contracts in consideration of NORD´s general terms & conditions as well as delivery times and certificates required, entering and processing of customer orders on time and continuous follow up until the final delivery of the goods incl. shipment.
- Coordinating with NORD Singapore and the freight forwarders to ensure that the correct documents are provided for each shipment. This includes but is not limited to any 3rd party documentation such as Certificate of Origin, Packing list, Invoice etc.
- Liaise with the after sales department on customer needs, providing the related logistics support. Attending to customer complaints and questions and providing of documents required by the customer.
- Checking and updating sales partners and customers on current stock status and the related expected delivery times.
- preparing and providing of sales quotations for spare parts, replacement gear motors & inverters, new gear motors and inverters (if any)
*Performance Measurements:
· Order processing time (Target 2019: ≤ 2 days)
· On time delivery – continuous improvements (Target 2019: >80%)
· Customer feedback
· Sales growth versus budget and last year
· Account receivables follow up.
· Support of the external sales channels

Yêu cầu công việc

• Education: Bachelor degree or any other equivalent education and extended working experience within the industry sector.
• Experience: Minimum of 3 years of internal sales, order processing and handling experience preferably in the Power Transmission or any other related industry is required.
• Solid knowledge and clear understanding about the order entry & processing preferably with experience in SAP or any similar ERP system are essential.
• Solid knowledge and understanding about the import/export of goods, the international shipping terms (Incoterms 2010), logistics & forwarding is essential.
· Solid knowledge and understanding about the general industrial sales process, the general commercial terms & conditions, any international/local legal requirements related to sales, the local/international compliance standards and basic contractual design is needed.
· Deep knowledge about the local/international payment terms incl. the Letter of Credit handling procedures is required.
· Have knowledge about the NORD product portfolio such as geared motors, frequency inverters, decentralized drive solutions, electric motors and industrial gear boxes is preferred.
· A problem solving attitude is essential to make sure to understand and finally satisfy the individual customer needs and requirements.
· A distinct independent, cooperative and creative working style, combined with the willingness to integrate into the local sales team is essential. Willingness to contribute to the NORD sales team’s targets (Teamwork) should be distinctive.
· A good interpersonal skill set is required. The Sales Support Administrator has to be a self-motivated character, open minded thinker, strong team working and detail oriented character and a good communicator showing the ability to build up relationships with customers and NORD sales partners.
· Excellent knowledge of MS Windows and MS-Office software, experiences in SAP or similar ERP systems and basic knowledge in CRM systems would be preferred.
· Fluently written and spoken English, frequent interactions with German and Chinese plants are required.

Quyền lợi được hưởng

- Insurance and other benefits in accordance with Company Policy
- Transport & Petrol allowance

Hồ sơ

Nội dung chưa cập nhật

Công việc gợi ý
Vị trí Office Manager (Temporary 6 Months) làm tại Hồ Chí Minh đang được nord gear pte ltd - vietnam representative office tuyển dụng với mức lương Thỏa thuận.
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