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innovo jsc/ city pass guide/ #imhcmc

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Social Media Manager: Hospitality Specialist

Hạn nộp: 02-03-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Quản lý điều hành

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

The Social Media Manager: Hospitality Specialist is a highly motivated, creative individual with a previous experience in the hospitality or/and F&B industry and a passion for connecting with current and future customers. That passion comes through as he/she manages and helps his team of Social Media Community Managers to engages with fans and customers on a daily basis, with the ultimate goal of turning fans into customers.
The Social Media Manager: Hospitality Specialist is instrumental in managing the company’s content-related assets.
• Creating a social media strategy, a plan and a set of KPIs for each client
• Creating the right content, promotion, engagement, conversion strategy
• Developing of brand awareness and online reputation
• Creating campaigns that help to achieve marketing goals
• Developing relevant content topics to reach the company’s target customers
• Creating, curating, and managing all published content (images, video and written)
• Developing and expanding community and/or influencer outreach efforts
• Overseeing social media design content
• Creating methods to incentivize customers to give honest feedback through special rewards and perks that tend to create strong relationships between a business and its clients
• Administrating the creation and publishing of relevant, original, high-quality content
• Creating and managing a publishing schedule and a content editorial calendar to manage content and plan specific, timely marketing campaigns
• Creating the right Facebook Ads strategy to promote the pages and campaigns you are in charge of
• Monitoring the company’s social media accounts and offer constructive interaction with users
• Monitoring trends in social media tools, applications, channels, design and strategy
• Monitoring effective best practices for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results
• Identifying and improving organizational development aspects that would improve content
• Analyzing campaigns and data from his team and turn them into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns
• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Analyzing the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Compiling reports for management showing results (ROI)

Yêu cầu công việc

• Bachelor’s Degree in Marketing, Communications or related field
• Previous experience in marketing, branding, social media management or hospitality industry
• 3+ years experience in social media management (in hospitality industry is a plus)
• Exceptional multi-tasking and problem solving skills
• Knowledge of Facebook’s advertising platform
• Proficient in content marketing theory and application
• Experience sourcing and managing content development and publishing
• Ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound
• Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios
• Excellent writing and language skills
• Ability to effectively communicate information and ideas in written format
• Time management, a team player
• Knowledge of principles of SEO including keyword research and Google Analytics.
• Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution

Quyền lợi được hưởng

- Opportunity to get fast growing development with the talented team members
- Get great discount for many hotels, resorts, restaurants, spa centers in Viet Nam
- Holidays: 12 days + national holidays

Hồ sơ

Nội dung chưa cập nhật

Công việc gợi ý
Vị trí Social Media Manager: Hospitality Specialist làm tại Hồ Chí Minh đang được innovo jsc/ city pass guide/ #imhcmc tuyển dụng với mức lương Thỏa thuận.
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