md24 house call hcmc

md24 house call hcmc

Địa chỉ: Roussel Tower, 1st Floor, 592A Cong Hoa Street, Ward 13, Tan Binh District, HCMC

Quy mô công ty: Hơn 500 nhân viên

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URGENT Hiring: Fax Support and Medical Assistant

Hạn nộp: 17-08-2019

Hình thức: Toàn thời gian cố định

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 0

Nơi làm việc: Hồ Chí Minh

Ngành Nghề: Y tế-Dược

Bằng cấp: Không yêu cầu bằng cấp

Mức lương : Thỏa thuận

Mô tả công việc

Fax Support Job Summary:
Upload incoming faxes into our AdvancedMD (EHR) to respective patient chart. Along with it, any lab order ordered and processed, fax staff will follow up on respective portal within 3 days for any routine or 24 hours if STAT/Urgent orders. It will be required to have all Faxes completely uploaded to chart on a daily basis
Fax Support Duties and Responsibilities:
● Preferable to have medical background but its not required. Training will be provided
● Computer background is a must
● Be able to assess each fax and completely understand any result, medication refill, form, referrals, DME, medical records, notes from facilities, Prior Authorization, signature request, and any other miscellaneous items
● The position requires the person to work independently and as a team performing task, as required by fax. Constant communication with supervisor, other staff from different departments, and clinicians
● Communicating directly and effectively with the ordering/treating physician and drafting proper documentation message with EHR system
Understand spreadsheets, be able to tracker every single fax done
Medical Assistant Duties and Responsibilities:
● Answer phone calls coming into the Medical Department
● Send messages to providers (Doctor, Clinicians, Specialist...) and other
internal employees
● Handle patient inquiries both telephonically and by email
● Manage and resolve patient complaints
● Provide patients with product and service information
● Update existing patient information
● Process orders, forms and applications
● Identify and escalate priority issues
● Follow up patient calls where necessary
● Document all call information according to standard operating procedures
● Complete call logs and produce call reports

Yêu cầu công việc

Fax Support Job Requirements:
● Excellent communication skills
● Be able to understand Google sheets, gmail, and EHR system
● Have a knowledge of medical terminology (training will be provided)
● One year of previous experience working in an office environment
● Able to multitask and perform well in potentially stressful situations
Medical Assistant Job Requirements:
● Bachelor’s degree in Nursing, Physical Therapy, Psychology, Pharmacy or
medical-related fields
● At least 3 years of experience in related fields
● Experience in BPO / Call Center is a strong plus
● Proficiency in English (speaking, listening, writing)
● Strong communication and interpersonal skills

Quyền lợi được hưởng

- Insurance

Hồ sơ

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Công việc gợi ý
Vị trí URGENT Hiring: Fax Support and Medical Assistant làm tại Hồ Chí Minh đang được md24 house call hcmc tuyển dụng với mức lương Thỏa thuận.
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